Refund & Returns Policy
Thank you for choosing EasyInvoice for your billing and invoicing needs. We aim to provide seamless, high-quality digital services. Please read our Refund & Returns Policy to understand your rights regarding subscription cancellations, refunds, and support.
🔄 Digital Services & Subscription Refunds
Because we offer digital services and software-based plans, we do not typically offer refunds once a subscription is activated.
However, we may offer refunds under the following conditions:
✅ Refund Eligibility
- You request a refund within 7 days of your initial subscription or renewal.
- You’ve experienced a technical issue that we could not resolve within a reasonable time.
- You have not used the service beyond basic trial usage or login.
- Your case is approved by our billing support team.
Refunds are not guaranteed, but we review all requests fairly.
🚫 Non-Refundable Items
We do not issue refunds for:
- Partial usage of a subscription plan.
- Change of mind or accidental purchases.
- Third-party service fees or integrations.
- Missed cancellations (it’s your responsibility to cancel before renewal).
🔐 Cancellations
You can cancel your subscription at any time from your account dashboard.
- Cancelling a plan prevents future charges but does not trigger a refund.
- Your access will remain active until the end of your billing period.
💳 How Refunds Are Issued
- If approved, refunds are processed to your original payment method within 5–10 business days.
- We do not offer refunds to alternate payment methods.
📩 Requesting a Refund
To request a refund or cancellation:
- Email us at support@easyinvoice.onl with your account email and reason for your request.
- Our team will review and respond within 1–3 business days.